COMPANY QUALITY POLICY
This quality policy is to consistently achieve or exceed customer satisfaction by providing products and services that meet all agreed upon specifications, timely delivery, and responsive customer service.
This quality policy is achieved through customer focus and a company commitment to continuous improvement and risk management.
Management supports teamwork, employee empowerment and entrusts all personnel within the organization to comply with the company’s quality policy at all times.
The policy is implemented at the Swanton, Vermont facility through the company’s ISO 9001quality management system, which covers the manufacture of fixed-limit gages and tool blanks. The policy is also implemented through the ISO 13485 medical device quality management system, which covers our medical burr blank product lines.
Monica Greene, President and CEO